Contact us

Get in touch

Fill out the contact form on the right to send us your enquiry. Our communications specialists will review your request and be in touch within the next few days, to begin discussing the best telephony options for your business needs.

Contact details

Whether you have a general enquiry, or you need technical support, we are here to help. Our team of telecoms experts are on hand to provide any assistance you need.
Our head office

1st Floor 966 Old Lode Lane, Solihull, West Midlands,
B92 8LN

Send an email

info@ddata.co.uk

Call us

0330 441 0701

FAQ's

Frequently asked questions

Here are the most commonly asked questions and queries when businesses like yours are considering a new phone system.
The best phone system for a small business will provide features to help simplify your day-to-day tasks, so you can focus on what really matters — running your business. Our phone systems will collate all of your communications into one location, streamlining your collaboration process. However, the best phone system for every business will depend on each company’s individual requirements. Our expert team will work with you to discover the best system for your needs.
On-premise business phone systems require hardware to be installed on site, which then uses physical wires to transmit the voice signals. Modern VoIP phone systems carry voice data over an Internet connection.
A business phone system can provide many benefits for your organisation. No matter the size of your company, the features provided by a telephone system can enhance your team productivity and efficiency. Advanced call management tools will streamline your day-to-day process and improve your customer service. Protect your sensitive information with the improved security features and take advantage of the flexibility provided by a business phone system.
As your business grows, your communication needs become more demanding. Our business phone systems offer the features and flexibility that your business needs to expand. Employees have access to the tools they need to connect and collaborate. Additionally, the ISDN Switch Off is planned for 2025, meaning that all businesses will need to migrate to a hosted phone system as soon as possible. There has never been a better time to upgrade your telephone system.
Most telephone numbers can be transferred from one provider to another. Our telecoms specialists will inform you if this is possible with your number when you enquire. If so, then you will be able to make and receive calls using your current number from your new telephone system instantly.
Our business phone systems are very easy to set-up. Depending on the solution you choose, our engineers can install your new system via a short site visit, or a remote self-install, where we can run you through everything step-by-step. The telephony solutions we offer provide seamless communications through a user-friendly interface, making them readily accessible for every employee, no matter their technical experience.
The telephony solutions that we offer provide simplistic and intuitive collaboration, allowing users to chat, host video conferences, share files and more, in just one simple click. Our telecoms experts will run through the entire system with you, guiding you how to use the solution. Training employees to use our platforms will take no time at all.
There are 3 main types of business telephone systems: On-premise PBX, VoIP PBX, and hosted VoIP phone systems. Traditional PBX systems are becoming less popular due to the ISDN Switch Off and the UK’s move towards completely digital communications, and the benefits that hosted systems offer. Contact our team to discover which system would be best for your business.